Effective Date: 1-16-2025

At Cooley's Property Maintenance, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cooleys-propertymaintenance.com or use our services, including junk removal, landscaping, pressure washing, and other related services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information that you provide directly to us as well as data that is automatically collected when you use our website.

Personal Information:

• Contact Information: Name, email address, phone number.

• Service Details: Information about the services you request (e.g., junk removal, landscaping, pressure washing).

• Payment Information: Billing and payment details (processed securely by third-party payment processors).

Automatically Collected Information:

• Cookies & Tracking Technologies: We use cookies and other tracking technologies to improve your experience on our website and analyze site usage.

• Usage Data: This includes information such as IP address, browser type, device information, and browsing activity on our site.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage services you request (e.g., junk removal, landscaping, pressure washing).

• To communicate with you regarding your service requests, scheduling, and payment.

• To process transactions and provide receipts for payments.

• To improve our services and website through analysis of usage data and customer feedback.

• To send promotional materials such as offers, discounts, and updates, which you can opt out of at any time.

3. We Do Not Sell Your Personal Information

We do not sell your personal information to third parties. Your privacy is important to us, and we respect your right to control how your information is used. We only share your personal data in specific circumstances, as described below.

4. How We Share Your Information

While we do not sell your personal information, we may share your data with trusted third parties for the purposes outlined below:

• Service Providers: We may share your personal information with third-party service providers who assist us in running our business and providing services (e.g., payment processors, email marketing platforms).

• Legal Requirements: We may disclose your information when required by law or in response to legal requests by governmental authorities or law enforcement.

• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership.

5. How We Protect Your Information

We use commercially reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure. While we take these measures, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights related to your personal data. These rights may include:

• Access and Correction: You can request access to or correction of the personal data we hold about you.

• Data Deletion: You may request the deletion of your personal data, subject to legal limitations.

• Opt-out of Marketing Communications: You can opt-out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in any email we send or contacting us directly.

• Cookies: You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their respective privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so that we can delete the information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will reflect the date of the most recent update. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Cooley's Property Maintenance, LLC
Email: jr.cooley94@gmail.com
Phone: (916) 521-2983